Total Fee Transparency

With health care costs spiraling out of control, our mission at Natick, Norwood and Bellingham Urgent Care Centers is to ensure quality, efficiency, accessibility, and affordability for all patients.

We provide the highest quality health care with extraordinary cost savings outside of a traditional emergency department.  We are a patient-advocate practice — we will never perform diagnostic testing for monetary gain.

Our only mission is to provide high-quality, affordable, and accessible health care. In keeping with our mission, a detailed price list of our services is provided below, along with examples and explanations that will allow every patient to fully understand their financial exposure when utilizing our centers.

Unlike many facilities, we do not feel it is appropriate to request a credit card authorization at time of registration — and none of our locations will do so.

Transparency-in-Healthcare-Fees

Services and Fees

All charges will first be billed to your insurance company other than any required Copay or Visit Fee (required at the time of service). Once your insurance company notifies us of covered and non-covered services — then and only then — will you receive a bill for any remaining fees. We DO NOT request a credit card authorization at time of registration.

Visit Fee

As with all medical offices (Urgent Care, Primary Care, Emergency Department, and specialist), there is an initial fee for being seen by a medical provider. This fee includes registration, records update and management, triage and assessment.

The fee is determined by the Level of Complaint and whether the patient has previously been seen.* A Level 3 Complaint represents a low-acuity concern (such as sore throat, ear pain). A Level 4 Complaint, represents a higher-acuity (such as rib fracture, or headache). A Level 5 Complaint represents the highest acuity complaint (such as cardiac event, serious illness or injury).

These codes are established by medical insurance guidelines and adhered to by all practices. 

Not including any additional testing that may be needed, our fees are provided below:

Level 3 Visit Fee

Low-acuity complaints, such as:

  • Sore Throat
  • Ear Pain
  • Finger Pain
  • Finger Fracture
  • Cough

$140 – Established Patient
$150 – New Patient

Level 4 Visit Fee

High-acuity complaints, such as:

  • Headache
  • Rib Fracture
  • Abdominal Pain
  • Shortness of Breath
  • Cellulitis

$155 – Established Patient
$220 – New Patient

Level 5 Visit Fee

High-acuity complaints, such as:

  • Serious Illness or Injury
  • Chest Pain
  • Multiple Procedures
  • Physician Consultation

$215 – Established Patient
$225 – New Patient

*The reason an established patient visit is less than a new patient visit is that a new patient requires more in-depth registration, triage and assessment.

Medications

Below is a list of our medication formulary provided on location – which, if necessary will be administered during a patient visit. These will only be given while a patient is being treated  — we do NOT send patients home with medication. Rather, we e-scribe medication: meaning we send prescriptions via the internet so they will be ready for pickup at your pharmacy when you arrive.

We do not charge for the medication itself administered during a visit, however, there will be a small fee for injected and IV medication administration. All oral medications are free of charge and included in your initial visit fee. Please see our detailed pricing below:

Medication Oral Form Injection Fee Intravenous Fee
Albuterol $0 N/A N/A
Amoxicillin $0 N/A N/A
Antivert $0 N/A N/A
Aspirin $0 N/A N/A
Ativan $0 $25 $50
Atrovent $0 N/A N/A
Azo $0 N/A N/A
Bactrim $0 N/A N/A
Benadryl $0 $25 $50
Cardizem N/A N/A $50
Clonidine $0 N/A N/A
Decadron N/A $25 $50
Dilaudid N/A $25 $50
Doxycycline $0 N/A N/A
Epinephrine N/A $0 N/A
Ibuprofen $0 N/A N/A
Insulin N/A $0 $0
Keflex $0 N/A N/A
Kenalog $0 $25 $50
Lasix $0 $25 $50
Metoprolol $0 N/A $50
Nitroglycerine $0 N/A N/A
Phenergan N/A $25 $50
Potassium chloride $0 N/A N/A
Prednisone $0 N/A N/A
Toradol N/A $25 $50
Tylenol $0 N/A N/A
Rocephin (Ceftriaxone) $0 $25 Included in Hydration Fee
Vitamin K $0 $25 $50
Zantac $0 N/A N/A
Zofran $0 N/A N/A

Vaccines

The following is a list of vaccines we administer. Please explain to our receptionist at the time of registration that the purpose of your visit is for vaccination only and no visit charge will be applied.

Other than the fee listed below there will be no additional charge for vaccinations.

Flu Vaccine (If not covered by insurance) $25
Hepatitis B Vaccine Pediatric (cost per series) $50
Hepatitis B Vaccine Adult (cost per series) $100
TD $20
Tdap $75
Tuberculin  (PPD) Price includes test reading within 48 hours $40

Laboratory

The following is a price list of all laboratory testing performed on-site at our Centers. The fee will be billed to your insurance company or, if uninsured, directly to the patient.

There will be no other hidden costs with lab billing here at our center. However, if we feel you are in need of additional testing (not performed at our center), this will be fully communicated to you at the time of visit— allowing you to agree with testing and its pricing.

Upon your agreement, any laboratory testing not performed at our center will be sent to our reference laboratory (Quest Diagnostics), which will be billed to you directly from their billing department.

Lab Test Price
Drug Toxicology, In-House $40
Drug Toxicology, Chain-of-Custody $40
Flu A $13.50
Flu B $13.50
Glucose Finger Stick $7
Mononucleosis $18
Occult Blood $10
Rapid Strep Test $18
Urinalysis $4
Urine Pregnancy $10

X-Ray Imaging

The following is a price list of imaging performed at our Urgent Care Centers. The fee will be billed to your insurance company or, if uninsured, directly to the patient.

Although radiology imaging usually has two billing components — first, the technical component for performing the test, and second the professional component for the interpretation of the test (performed by a Diagnostic Radiologist), at our Urgent Care Centers, you will receive just one affordable price.

NOTE: Blue Cross/Blue Shield of Massachusetts requires we bill both components (technical and professional) separately, therefore those insured by BCBS may see two charges, however, we can assure you the cost will not exceed prices listed here.

X-Ray Imaging Equipment by location
Bellingham Konica Aero Digital X-Ray Detector
Norwood Konica Aero Digital X-Ray Detector
Natick Konica Aero Digital X-Ray Detector
X-Ray Price
Abdomen 1 view $40
Abdomen Series $55
Ankle $45
Calcaneus $40
Chest Single View $40
Chest 2 Views $45
Chest 3 Views $80
Clavicle $40
C-Spine 2-3 Views $50
C-Spine 5 Views, Trauma $70
Elbow $45
Facial Bones $50
Femur $50
Fingers $40
Foot $45
Forearm $40
Hand $50
Hip/Unilateral Pelvis $60
Hips Bilat 3-4 Views $60
Humerus $45
Knee 3 Views $50
Knee 4 Views w/ Sunrise $60
L-Spine $50
Mandible $50
Nasal Bones $45
Neck, Soft Tissue $50
Orbits $50
Pelvis $40
Sacrum/Coccyx $50
Shoulder $45
Sinuses $50
Sternum $40
Thoracic Spine $50
Tibular or Fibular $50
Unilateral Ribs & Chest $60
Wrist 3+ Views $50

Procedures & Physicals

The following is a list of procedures performed at our centers.

Procedure Price
Drug Injection $25
IV Drug Push
  • subsequent drugs (per administration if necessary)
$50
$25
IV Hydration — 1st bag
  • additional bag (per administration if necessary)
$65
$10
Nebulizer Airway Treatment     $25
Insert Bladder Catheter                 $100
Change Bladder Catheter $60
Control of Anterior Nose Bleed  (simple) $75
Control of Anterior Nose Bleed (extensive) with Inflatable Packing $130
Destruction of Lesion with Cautery Gun $75
Drain Blood from Under Nail (subungal hematoma) $50
Drainage of Bartholins Cyst $100
Drainage of Simple Abscess (any location) $100
Drainage of Skin Abscess Complex with Packing $150
Drainage of Pilonidal Abscess $130
Drainage of Thrombosed Hemorrhoid    $130
Drainage of Hematoma $130
Drainage of Ganglion Cyst $60
EKG $25
Application of Finger Splint $25
Application of Long Leg Splint $85
Application of Lower Leg Splint $70
Application of Forearm Splint $50
Application of Long Arm Splint $70
Knee Immobilizer $40
Shoulder Dislocation Reduction $200
Joint Injection  Wrist/Ankle $40
Joint injection Shoulder/Knee $60
Carpal Tunnel Injection $50
Trigger Injection, Steroid $40
Plantar Fasciitis Injection $40
Peripheral Nerve Block $30
Cane $22
Crutches $20
Cervical Soft Color $25
Cervical Hard Collar $50
Clavicle Strap $25
Sling $12
Post Op Shoe $15
Shoulder Immobilizer $20
Pneumatic Walking Boot $45
Remove Foreign Body From Ear $50
Remove Impacted Cerumen (Unilateral) $50
Remove Nasal Foreign Body $75
Removal of Foreign Body Eye Superficial $40
Removal Foreign Body Eye with Instrument $80
Removal of Soft Tissue Foreign Body (simple) $100
Removal of Soft Tissue Foreign Body (complex) $150
Removal of Skin Tag  (Multiple) $60
Removal of Nail Fold (ingrown toenail) $100
Removal of Nail Plate $150
Removal of Nail bed $80
Drug tox $35
Physicals
Adult Physical Exam $100
Child Physical Exam $35
DOT Physical Exam $100
Pre-Employment Physical Exam $100
Pre-Op Physical Exam (elective) $100
Transportation Physical Exam $100
7D  Physical Exam $100

Laceration Care

The following is a list of various types of lacerations and the treatment prices. All fees will first be billed to your insurance company or – if uninsured — directly to the patient.

LACERATION TYPE    
Simple Laceration: Length Price
Scalp, neck, axillae, genitalia, extremities – Less than 2.5 cm
– Greater than 2.5 cm
$70
$120
Face, ears, eyelids, nose, lips, mucous membranes – Less than 2.5 cm
– Greater than 2.5 cm 
$130
$160
Intermediate Repair:
   
Scalp, neck, axillae, genitalia, extremities – Less than 2.5 cm
– Greater than 2.5 cm
$100
$140
Face, ears, eyelids, nose, lips, mucous membranes – Less than 2.5 cm
– Greater than 2.5 cm
$150
$200

Items Included in Visit Fee

These are non-billed services and items included in your Visit Fee:

  • Ace wraps
  • Staxx splint for extensor tendon rupture
  • Silvadine dressing for burns
  • Gelfoam laceration care
  • Strapping of toes
  • Visual Acuity test, Snellen chart
  • Packing strips
  • Nursemaid elbow dislocation reduction, child
  • Any wound bandage

For patients WITH Health Insurance:
Only the required CO-PAY will be collected at the time of your visit.
 Non-covered services by your insurance company — if any — will then be billed to the patient.

For patients WITHOUT insurance:
On
ly the initial visit fee will be collected at the time of your visit.  Any additional fees will be billed to the patient AFTER services are rendered (due upon receipt).

We DO NOT request a credit card authorization at time of registration.

Example Complaint Scenarios

To aid in the understanding and comparison of your financial exposure at our centers versus other treatment options (emergency departments and other urgent care’s), we have created various scenarios of specific complaint types, treatments and required testing, and associated fees.

Vomiting | Diarrhea | Dehydration

Dehydration, Vomiting, Diarrhea

Level 4 Complaint – Your Treatment Options Include:

  1. Our Urgent Care Centers
  2. Emergency Department
  3. Other Urgent Care Facilities*
    *Not all urgent care centers offer IV Therapy.
Established Patient Visit: $155
IV Hydration $65
Additional bag (if needed) $10
Zofran (anti-nausea medication) No Fee
Cbc $15
Cmp $20
Total Fee Before Insurance: $265
If insurance covers just 50%, Patient’s Total Exposure: $132.50

Knee Pain

Knee Pain

Level 3 Complaint – Your Treatment Options Include:

  1. Our Urgent Care Centers
  2. Emergency Department
  3. Other Urgent Care Facilities*
    *Not all urgent care’s provide knee injections
Visit Fee
Established / New Patient $140 / $150
Xray – Knee $50
Steroid injection (if needed) $75
Ace Bandage Wrap No Fee
Total Fee Before Insurance 
WITH Injection / WITHOUT $265 / $275
If insurance covers just 50%, Patient’s Total Exposure: $132.50 / $137.50

Rib Fracture

Rib Fracture

Level 3 Complaint

Your Treatment Options Include:

  1. Our Urgent Care Centers
  2. Emergency Department
  3. Other Urgent Care Facilities
Visit Fee
– Established / New Patient $140 / $150
Xray – Rib and chest $60
Total Fee Before Insurance 
– Established / New Patient $200 / $210
If insurance covers just 50%, Patient’s Exposure Total: $100 / $105

Cough, Fever and Pneumonia

Cough, Fever and Pneumonia

Level 3 Complaint – Your Treatment Options Include:

  1. Our Urgent Care Centers
  2. Emergency Department
  3. Other Urgent Care Facilities
Visit Fee
– Established / New Patient $140 / $150
X-Ray (Chest/Lung) $45
IM antibiotic if needed $25
Total Fee Before Insurance 
– Established / New Patient $210 / $220
If insurance covers just 50%, Patient’s Total Exposure: $105 / $110

Facial Laceration

Facial laceration < 2.5 cm

Level 3 complaint. Your Treatment Options Include:

  1. Our Urgent Care Centers
  2. Emergency Department
  3. Other Urgent Care Facilities*

*Not all centers will treat lacerations

Visit Fee
– Established / New Patient $140 / $150
Laceration care $130
Total Fee Before Insurance
– Established / New Patient $270 / $280
If insurance covers just 50%, Patient’s Total Exposure: $135 / $140

Ankle Pain / Fracture

Ankle Pain / Fracture

Level 3 Complaint – Your Treatment Options Include:

  1. Our Urgent Care Centers
  2. Emergency Department
  3. Other Urgent Care Facilities
Visit Fee
– Established / New Patient $140 / $150
X-Ray (Ankle) $45
Fracture Boot $40
Total Fee Before Insurance
– Established / New Patient $225 / $235
If insurance covers just 50%, Patient’s Total Exposure: $112.50 / $117.50

AN IMPORTANT MESSAGE ABOUT HEALTH CARE

We’re confident the information provided here will prove invaluable for every patient in need of affordable health care. At our Centers we have never — and will never — perform diagnostic testing for monetary gain — and we have the statistics to prove that.

  • Significant Savings — Both Time And Money.

On average, only 12% of emergency department patients are admitted into the hospital, while the remaining 88% are discharged home with significant out-of-pocket expenses.

Utilizing our Centers allows for minimal daily-life disruption and significant out-of-pocket savings. Our goal is to keep patients in the comfort of their own home through proper diagnosis and treatment along with close follow-up with their primary care provider.

  • Affordable Medical Testing.

While we cannot accept orders from outside providers — for example, if your doctor writes an order for a Blood test, and/or X-ray which could cost you upwards of $1,000 to at OTHER facilities — you CAN visit our Centers as a patient and ask to speak to our provider about your case.

Once registered at our Center, you will have the opportunity to discuss your medical history and health concerns.  Following your medical assessment, as a team, you and our provider will confirm if the testing is – in fact, necessary. If so, we will perform said testing at substantial cost savings to you and your insurance company. We will then discuss the findings with you and forward all information to your primary care provider.

  • With Changing Times Comes the Need for Change in Health Care.

Due to a lack of health insurance, escalating health care costs and the inability to pay for proper diagnostic testing, many are forced to live a sub-optimal lifestyle.

So, whether insured or not, all of our pricing is both reasonable and AFFORDABLE.

OUR PERSONNEL & SERVICES:

  • Board Certified MD’s and PA’s
  • Board Certified Radiologists
  • Registered Nurses
  • Licensed Practical Nurses
  • Medical Assistants
  • Medical Technologist
  • Licensed X-ray Technologists
  • Medical Secretaries
  • Medical Billers

EQUIPMENT ON LOCATION:

  • Digital X-ray – Konica
  • Full-Service Radiology PAC System – Avreo
  • Pyxis Medication Management System – Cubex